Skills & Profile

Strong skills as a Computer Software analyst & architect, Software Developer and Project Manager, largely exercised during my technical career path, with focus in Contact Center and Customer Experience, Customer Relationship Management (CRM), Information Communications Technology (ICT) and Software areas.

More than 500 international business trips with equally interim assignments in several countries such as United States, Canada, Brazil, Mexico, Taiwan, India, Philippines, UK, France, Poland, Portugal and Spain.

My characteristics include autonomy, self-direction and self-motivation, commitment, action-oriented, able to manage priorities under stressful conditions, dynamism, methodical, detail-oriented and quality driven.

 Languages:

    • English (Native or Bilingual)
    • Portuguese (Native or Bilingual)
    • Spanish (Native or Bilingual)
    • French (Professional Working)